Get In Touch!
Frequently used links
St Clements Road
0121 359 0013
Monday: 9am – 6pm
Tuesday: 9am – 6pm
Wednesday: 9am – 6pm
Thursday: 9am – 6pm
Friday: 9am – 6pm
Sunday: 10am – 4pm
How long does delivery take?
Delivery takes up to 5 working days however, in more busy periods it can take up to 7 working days.
Can I get a refund for my order?
Absolutely, we offer a 14-day money back guarantee. If you would like a refund please contact customer support via e-mail, live chat or phone, once we receive your return we will refund you to your original payment method.
How can I track my order?
We automatically e-mail you the order tracking information once we shipped your order.
If you have not received the e-mail please check your ‘Spam’ or visit the ‘My Account’ > ‘View’ to find your order tracking information there.
Do you offer Trade or Wholesale discounts?
Yes, for our business clients we offer even bigger discounts at: SterlingVentures.co.uk.
Where do you ship from?
We are a 100% British company. Your order will be fulfilled at our warehouse located in Birmingham.